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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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roy l

November 21, 2024

5  out of  5
rating by roy l
"Thank you for helping my family purchase life insurance and educating us on various policy options available. We greatly appreciate the help ."
We responded:
" Roy, thank you for your kind words! We're glad we could assist you and your family with life insurance and provide the information you needed. If you have any more questions in the future, feel free to reach out! Asseneth Marsala "
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shaun knowlton

November 19, 2024

5  out of  5
rating by shaun knowlton
"This office made it so easy to take care of my business insurance. They are top of it and respond to my requests fast. Pricing was very competitive. Thanks for all of your help. Will suggest to other friends that have businesses. Thank you."
We responded:
"Shaun, thank you for the great review! We’re glad we could help with your business insurance and appreciate your recommendations. If you need anything else, just let us know!"
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adeline villaman

September 18, 2024

5  out of  5
rating by adeline villaman
"AMAZING TEAM !! SUPER FRIENDLY & HELPFUL!!"
We responded:
"Adeline thank you for taking the time and leave a positive feedback about our office. Remember, we’re here to help! "
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Steven Gonzalez (Steve Gonzalez)

September 5, 2024

5  out of  5
rating by Steven Gonzalez (Steve Gonzalez)
"Such an awesome group here at this State Farm they took care of me right away and help me get my toys insured if you’re looking for any type of vehicle insurance, give them a call. They are very knowledgeable and they can get you squared away."
We responded:
"Steven, thank you so much for your outstanding feedback! We appreciate your support. We are incredibly happy, we were able to help with your side by side insurance needs. "
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Ashley K

August 28, 2024

5  out of  5
rating by Ashley K
"I would recommend anyone to this State Farm agency because of their excellent customer service and competitive rates! Ria helped me with my renter’s insurance and couldn’t be happier with the entire process! She was professional, quick and knowledgeable. Thank you to Asseneth and her team!!"
We responded:
"Ashley, thank you for your positive feedback! We value your support. We’re here to help! "
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Michele Kelley

August 22, 2024

5  out of  5
rating by Michele Kelley
"I was in the market for new homeowners insurance and Diana from State Farm contacted me and we started talking she was able to give me the best rate possible as well as switching over my vehicle insurance to them. She was extremely kind friendly very helpful and assured me that everything was going to be taken care of with my homeowners insurance as well as my vehicle insurance and she gave me all the best possible discounts she could I recommend working with this company and working with this specific agency as they were very much on top of getting the help I needed"
We responded:
"Thank you for your wonderful review! Michele, We're thrilled to hear about your positive experience with Diana. As a proud State Farm agent serving Oregon customers, we strive to offer the best rates and exceptional service. We're glad Diana was able to assist you with both your homeowners and vehicle insurance. Your recommendation means a lot to us, and we look forward to continuing to serve you!"
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Art Gamboa

August 9, 2024

5  out of  5
rating by Art Gamboa
"I can't say enough good things about Asseneth, my State Farm insurance agent, and her team, especially Ria. Chelsea has been nothing short of amazing in managing both my personal and business insurance needs. She consistently goes above and beyond to ensure that everything is taken care of, no matter how big or small the task. Every time I call, Ria is always cheerful, eager to assist, and makes the process so much smoother. Whether it’s a quick question or a detailed request, I know I can count on Chelsea to be just a text or call away. Her dedication and accessibility have made a world of difference in my insurance experience. If you're looking for an agent who truly cares about their clients and delivers exceptional service, I highly recommend Asseneth and her team at State Farm!"
We responded:
"Art, thank you for your kind about Asseneth Marsala State Farm Office and her team. We appreciate the recommendation and Chelsea and Ria are delighted to hear about your positive experience. They have consistently provided exceptional service and had gone above and beyond to meet your insurance needs. If you have any questions or need assistance, please don’t hesitate to reach out. Thank you for choosing Asseneth Marsala’s State Farm office in Upland. "
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Donald George

July 18, 2024

5  out of  5
rating by Donald George
"We’re very pleased with the service of State Farm. We haven’t had any claims yet. But we feel that we are in goods hands and that we will be taken care of. Thank you"
We responded:
"Donal, thank you for taking the time to share your feedback. We appreciate your honest review. We’re hete to help! "
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Sandy Preciado

July 2, 2024

5  out of  5
rating by Sandy Preciado
"Communication, customer service and willingness to go above and beyond. Couldn't ask for anything more."
We responded:
"Sandy, thank you for your review! We are thrilled that our customer service exceeded your expectations! "
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Melissa Vasquez

June 28, 2024

5  out of  5
rating by Melissa Vasquez
"Highly recommend!! My agent Chelsea is the best!! She’s so helpful, always there to answer all my questions, absolutely love her. Definitely call Chelsea for all your insurance needs !!"
We responded:
"Melissa, We spotted your 5-star review. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future."
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josh nila

June 25, 2024

5  out of  5
rating by josh nila
"I had amazing help from Chelsea! She is a lifesaver. I was having a lot of trouble with my previous insurance giving me trouble and she swooped in and saved me . She gave me a great deal and let me know everything I needed. I don’t see myself leaving state farm any time soon . Thank you again Chelsea , I’m truly grateful ! Someone give her a raise !"
We responded:
"Josh, thank you for sharing your positive experience with our office! Chelsea is thrilled with your shout-outs "
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Cesar Ortiz

April 24, 2024

5  out of  5
rating by Cesar Ortiz
"Helpful and great service. satisfied to say the least."
We responded:
"Cesar, a big thank you for your wonderful review! "
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Joshua O

April 18, 2024

5  out of  5
rating by Joshua O
"RIA is really helpful and very detailed. Her knowledge on insurance was very impressive and my wife and are looking to be part of the state farm family. It's very smooth talking to Ria and she makes the process so easy...Thank you Ria!!"
We responded:
"Joshua thank you for your positive review. We are looking forward to help with your insurance needs."
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Lizet Verdugo

April 8, 2024

5  out of  5
rating by Lizet Verdugo
"Ive had such a great experience. Especially with Diana!! Shes so sweet, helpful and supportive!! Thank you all for your help always!"
We responded:
"Lizet, thank you for the fantastic review! We truly appreciate your kind words and support! "
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Taneesh SR

April 4, 2024

5  out of  5
rating by Taneesh SR
"Thank you for the outstanding service. The team was professional and helpful, answering all of my questions, and finding me a good deal on my policies. I highly recommend them for their commitment to clients and professionalism."
We responded:
"Taneesh, thank you for taking the time to leave us a review! We really appreciate the feedback. "
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evelia ortiz

April 4, 2024

5  out of  5
rating by evelia ortiz
"I am satisfied with services provided by Chelsea! Have always been a State Farm client !"
We responded:
"Evelia, thank you for your kind words. We’re happy that you have a positive experience with us. "
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Hailey Krewson

April 4, 2024

5  out of  5
rating by Hailey Krewson
"Chelsea was great and helpful! She made the process understandable and easy to get taken care of."
We responded:
"Hailey, thank you for your positive review. Your feedback means a lot to us! "
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Marley Leon

March 8, 2024

5  out of  5
rating by Marley Leon
"In the world complicated insurance policies and rising rates Diana made the process very easy. More then easy she was able to offer the information in a pleasant way. I've dealt with my fair share of rude agents and my interaction with Diana was great. I'd recommend her to anyone."
We responded:
"Marley, thank you for the glowing review! We're delighted Diana made the insurance process easy and pleasant for you. We appreciate your recommendation and are here for any future needs. Thank you for choosing us! Best, Asseneth Marsala "
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cheri reed

March 7, 2024

5  out of  5
rating by cheri reed
"I have had the BEST customer service experience with Ria. ( as well as State Farm overall ) Ria’s professionalism, patience, positive disposition was so refreshing. She represents what customer service is at its best. Much appreciation! 😊 Fingers crossed …..the claim’s department will demonstrates the same ….. State Farm is the Best!"
We responded:
"Cheri, we are thrilled to hear about your fantastic customer service experience with Ria at Asseneth Marsala State Farm office! Ria's professionalism, patience, and positive disposition are truly commendable, and we are proud to have her on our team. We appreciate your kind words and are grateful for your feedback. You can trust that our claims department is committed to providing the same high level of service. Thank you for choosing Asseneth Marsala State Farm Office, and we look forward to continuing to exceed your expectations! Team Marsala "
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Michael Fonseca

March 2, 2024

5  out of  5
rating by Michael Fonseca
"That agent over there was super helpful"
We responded:
"Michael, thank you for your support and positive feedback. Team Marsala "
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Jeanette Mercado

March 2, 2024

5  out of  5
rating by Jeanette Mercado
"This is my favorite Car Insurance company, I have $100 deductible and awesome towing service, no out of pocket income, plus My life insurance so I can make sure, I leave a legacy for the 20 people in my family I love, plus to make sure they can invest wise for there legacy!!! 😀"
We responded:
"Dear Jeanette, We are thrilled to hear that we are your favorite car insurance company! We're glad you value our $100 deductible and excellent towing service, providing you with peace of mind. Your life insurance with us ensures a lasting legacy for your family. We're committed to helping you secure your loved ones' future. Thank you for choosing us to protect what matters most to you! Asseneth Marsala Agent"
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Dana Aguilar

March 1, 2024

5  out of  5
rating by Dana Aguilar
"I had challenges searching for life insurance and what would be the best options for me. I got a quote from Chelsea at Asseneth Marsala’s agency and was pleased to find affordable coverage! Not only was I able to find the coverage I needed but they made the process easy and understandable. I I will happily recommend my friend and family to this agency for their insurance needs."
We responded:
"Dana, thank you for choosing us! We're glad Chelsea helped you find coverage easily. Your recommendation means a lot to us! Team Marsala "
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BULK JR

March 1, 2024

5  out of  5
rating by BULK JR
"Diana was very helpful and overall helpful, this is an agency that’ cares for their customers"
We responded:
"Jr, we're glad to hear about your positive experience with Diana! Thank you for recognizing our agency's dedication to customer care. Your feedback is truly appreciated! Best, Team Marsala "
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The Woods Family

February 21, 2024

5  out of  5
rating by The Woods Family
"Chelsea Aguilar, hard worker. Patient lady! Will highly recommend to other"
We responded:
"Woods Family, thank you for the positive feedback. Yours, Team Marsala "
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Priscilla Hernandez

February 21, 2024

5  out of  5
rating by Priscilla Hernandez
"I’ve had a really great experience with State Farm and Asseneth Marsala’s team of staff. They have been really kind, professional, friendly, and addressed my immediate needs with understanding. I was in a car accident in 10/2023 and needed to change auto policy from another insurance agency after my insurance rate sky rocketed. Asseneth and her team helped me with a smooth transfer with a better policy rate, and explained everything in a way I could understand. later we discussed other life insurance policy enrollment that would also help mediate costs, and during my emotional state thinking of all my finances, and my future, Chelsea and her team really helped me process, (also vent) and put things into perspective in a kind and compassionate way. I would highly recommend other to work with them and get situated. I appreciate all your teams efforts and business. Thank you, again"
We responded:
"Priscilla, Thank you for sharing your positive experience with State Farm and Asseneth Marsala's team. We appreciate your feedback and are here to assist you with any future insurance needs. Warm regards, State Farm Team"